Performance Improvement
Pragma’s focus on profit enhancement for its clients means we consider operations from all angles to achieve this aim. Our twenty years of working with retailers’ operational metrics and primary customer data means we have built a knowledge base of key benchmarks upon which to assess our clients’ performance. This helps us identify where their most powerful levers for improvement exist.
We analyse and provide critical thinking and experience to the following aspects of our clients’ businesses:
We analyse and provide critical thinking and experience to the following aspects of our clients’ businesses:
- Range and Collection Management
- Shopfx Store Audits
- Visual Merchandising
- Store Layouts
- ecommerce Functionality
- Product or Service Price Architecture
- Sourcing Solutions
- Maximising Benefits from Supplier Terms
- Managing Staff Cost Ratios without affecting Customer Experience
- Analysing Store Rental Rates
- Recommending Optimal Head Office Cost Structures
Our clients benefit from a fresh approach to analysing performance that uses a mix, when possible, of financial data, customer research findings, market facts and internal client views. Our performance improvement work programmes range from making specific recommendations to management to actually supporting clients on-site to make the changes needed to achieve these improvements.