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Shopper & Brand Strategy

Faith Shoes

Brand re-definition results in above market average trading

Client:
     
Faith Shoes

Reporting level:      
Chief Exec / PE Owners (Bridgepoint)

Task:
Review customers, stores and trading to make recommendations for product ranging in the light of severe price deflation in the women's footwear market.

What we did:
  • Market and trading analysis
  • Staff workshops
  • Customer and non-customer qualitative and quantitative research
Result:
Our recommendations re-defined the customer proposition and brand, and set out a clearly segmented range plan by product/customer type. This has been adopted and the store as a result is continuing to trade above market averages.

Contact

Patrick Woodall

Did you know?

Harrods has over one million square feet of selling space in over 330 departments. This makes it the largest department store in the world together with Macy's, in New York.