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News & Insight

9th May 2012

Carrier bag tax: learning from the Welsh experience

In the autumn of 2011, a carrier bag tax came into force in Wales, with retailers legally obliged to charge customers 5p for each single use carrier bag requested at the checkout.

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2nd May 2012

Neglect Point of Sale at your peril

Neglect Point of Sale at your peril

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23rd April 2012

Service returns to sports retailing

My father owned a sports shop in Hounslow with a limited range of football shirts and boots, air rifles, dart flights, mahjong boards, hockey sticks and squash racquets. He bent over backwards for his customers and gained a reputation over many years for excellent service and advice. As there wasn't another sports shop for five miles and the internet hadn't been invented, he sold at full price and made a decent living. But I doubt that shop would make a penny today.

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20th April 2012

Extended Sunday opening may well make a difference

Phil George on the governments relaxing of sunday trading as published in Draper's Record

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